Customer Portal Cantook Station FAQ Current: Access and User Account Access and User Account Do I need a library card to borrow ebooks? I made a mistake in my email address when I signed up. How can I change it? Should the email address in my user account be the same as my Adobe ID? When I try to access my account, I get the error message "Access denied". Why am I asked for an email address when I first access the platform? Will this address be kept confidential? What should I do if I forgot my username, card number, or password? ×